TERMS AND POLICIES OF USE
1. Introduction to the System
Welcome to our trading platform – an intermediary system connecting licensed software sellers with buyers, providing quality products at preferential prices. By using our services, you agree to the terms below. The system is committed to providing a transparent and secure transaction process to help customers have an optimal shopping experience.
2. Age Requirement for Using the Service
We only allow individuals aged 18 or older to use the service, or those under 18 to be supervised by a legal guardian. This is to ensure that customers have the capability and understanding to make reasonable purchasing decisions on our platform.
3. Role as an Intermediary and Legal Liability Disclaimer
The system operates as an intermediary platform, not directly owning or providing software products, and is not legally responsible for copyright or legal matters of the products. Legal responsibility regarding product quality, ownership, and copyright rests entirely with the seller. Any legal responsibilities related to ownership, legality, and copyright of products are solely between the seller and the buyer, regardless of the country of residence of the parties.
4. Right to Adjust Terms
We reserve the right to change or update the content of terms and policies at any time to meet business conditions and comply with the law. The new terms will be effective immediately after being posted. Continuing to use the platform after changes means you accept these adjustments. We encourage customers to regularly check for the latest policy updates.
5. Privacy Policy and Confidentiality
We are committed to protecting customers' personal information and using it solely for transaction purposes and to improve service experience. All personal information will be secured with high-security measures and only provided upon request from legal authorities. Customers are responsible for keeping their account information confidential and notifying us immediately if there are signs of unauthorized access.
6. Dispute Resolution
In case of disputes arising from using the service, the system prioritizes resolution through negotiation. If an agreement is not reached, the dispute will be handled in accordance with Vietnamese law to ensure the rights of both parties.
7. Responsibility to Provide Accurate Information
Customers are responsible for providing complete and accurate personal and transaction information when using the service. Any issues arising from providing incorrect information will not be our responsibility. In case of unauthorized account access, customers should notify the system immediately for timely assistance.
8. Technical Support Conditions
The system does not provide detailed technical support for each product. Instructional documents in the Blogs section of the website are for reference only and do not cover all products. Customers need to have basic technical knowledge or expertise to effectively use the software.
9. Right to Discontinue Service
The system reserves the right to discontinue service for customers who violate the terms of use, including actions such as providing false information, exploiting the system, or obstructing the transaction process. This right ensures a safe and fair trading environment for all users.
10. Right to Refuse Service
We reserve the right to refuse service to any customer if their behavior or attitude may negatively impact the overall platform environment. This term is to protect the rights of all users and maintain service quality.
11. Product Warranty Period
The warranty period for each product will be specified in the product description, allowing customers to refer to it before purchasing. After this warranty period ends, the system will no longer be responsible for warranty or additional support for that product.
12. Flexible Refund Policy Based on Product
We are committed to refunds in cases where the product has technical issues and cannot be used. For cases of incorrect version purchase or user error, the refund policy will not apply. For subscription products, refunds may be calculated based on usage time or according to the specific policy of each product.
13. Authenticity of Website Instructions and Documents
The instructions and documents posted in the Blogs section of the website are for reference only and are not official documents from the manufacturer. We do not guarantee absolute accuracy or appropriateness of this information and are not responsible if the information is not entirely accurate or does not fit specific cases.
14. Contact
Telegram : Storekey247
WhatsApp : Storekey247